All items are sent safely, securely and efficiently.
Shipping is FREE for all orders of £150 or more.
I post all orders within 1-2 business days. If for any reason I cannot post your order within this time-frame, I will contact you.
Due to security and insurance purposes, I cannot send any orders without using a tracked and/or signed for service. Sending items in this way helps to prevent mail theft.
Purchases made through Paypal must be shipped to the same address as registered on the Paypal account.
Please note that I am not responsible for en-route shipping delays. Delays can and do happen, especially during busy times such as Christmas. I appreciate your patience in waiting for your order.
I am also not responsible for custom, import or duty fees. Please check your country's laws on importing goods from the UK.
Please contact me if you are concerned about your order, or if the estimated delivery time stated above has passed. I will always do my best to help you.
In the rare event of a completely lost package, a compensation claim will be opened with Royal Mail and your order will be refunded in full.
UK Shipping (for items under £500) is via Royal Mail 1st Class Signed For. Tracking number provided. Packages generally arrive within 1-2 working days.
UK Shipping (for items over £500) is via Royal Mail Special Delivery. Tracking number provided. Packages are guaranteed to arrive the following working day.
International Shipping is via Royal Mail Tracked & Signed, or just Tracked or Signed for countries that do not offer the Tracked & Signed service. Tracking number provided. Packages generally arrive within 5-7 working days.